A Chandni Group Company
Your Trusted Travel Partner for 32 Years !
Never miss a travel story
Weekly dispatches from our writers — straight to your inbox.
+91 83350 03300
Customer Care
support@holidayhub.in
We reply within 24 hours
Kolkata HQ
95B Park Street
Kolkata - 700016
FOLLOW US
Every transaction is encrypted & protected
Download 'Holiday Hub App'
Coming Soon
© 2026 Holiday Hub. All rights reserved. A Chandni Group Company.
Never miss a travel story
Weekly dispatches from our writers — straight to your inbox.
+91 83350 03300
Customer Care
support@holidayhub.in
We reply within 24 hours
Kolkata HQ
95B Park Street
Kolkata - 700016
Download 'Holiday Hub App'
Coming Soon
Every transaction is encrypted & protected
FOLLOW US
© 2026 Holiday Hub. All rights reserved. A Chandni Group Company.
How can we help you today?
Browse our frequently asked questions across every aspect of your Holiday Hub experience — from booking to boarding and beyond.
30+
Questions Answered
24 / 7
Support Available
Still stuck?
Our travel experts answer every query personally.
Booking & Reservations
5 questions
01
How do I book a holiday package on The Holiday Hub?
02
How do I book a flight on The Holiday Hub website?
03
How does The Holiday Hub's online visa assistance service work?
04
How do I book a hotel on The Holiday Hub website?
05
Why book holidays with The Holiday Hub?
Payments & Pricing
6 questions
01
How much do holiday packages cost?
02
What payment methods are accepted for flight bookings on The Holiday Hub?
03
Is the price shown on The Holiday Hub the final price I pay or will more charges appear at checkout?
04
Can I book flights on EMI on The Holiday Hub website?
05
How much does The Holiday Hub's online visa service cost?
06
Is it cheaper to book flights at the last minute?
Cancellations & Refunds
5 questions
01
What is the cancellation and refund policy for holidays?
02
Can I cancel or change my flight booking online through The Holiday Hub?
03
What happens if my visa application is rejected? Can I reapply through The Holiday Hub?
04
Is the hotel price shown on The Holiday Hub the final price, or are taxes added later?
05
Can I cancel or modify my hotel booking online through The Holiday Hub?
On Tour Experience
5 questions
01
Is a Tour Manager provided throughout the tour?
02
Are all meals included in the tour price?
03
What type of transport is used?
04
What happens if I fall sick during the tour?
05
Can I detach from the group mid-tour?
Visa & Documents
5 questions
01
What documents do I need for domestic tours?
02
Can The Holiday Hub guarantee my visa will be approved?
03
What documents do NRI / Foreign Nationals need?
04
Do you help with international visa applications?
05
How many passport-size photos do I need?
International Tours
5 questions
01
Are international flights included in the tour price?
02
What is the baggage allowance?
03
What is the Rate of Exchange (ROE) used?
04
Are hotel star ratings guaranteed on international tours?
05
Is travel insurance mandatory for international tours?
Special Requirements
5 questions
01
Can I travel with senior citizens or differently-abled companions?
02
Are there child-friendly tour options?
03
Can you accommodate Jain food on tour?
04
Do you offer honeymoon packages?
05
Can I request a private tour for my family?
Can't find what you're looking for?
Our travel experts are available Mon – Sat, 9 am – 8 pm IST. We reply to emails within 24 hours.
Can't find what you're looking for?
Our travel experts are available Mon – Sat, 9 am – 8 pm IST. We reply to emails within 24 hours.
